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Delivery

Delivery across Ukraine

Delivery of goods to the regions is carried out by the service "Nova Poshta" in accordance with the company's tariffs. Nova Poshta offers customers several convenient ways to receive shipments:

  • In the nearest branch
  • At the Recipient's address (courier delivery)
  • In the post office

To receive the shipment, it is enough to have an express invoice number (EN), the original passport of a citizen of Ukraine / foreign passport or a phone number with the number specified in the EN. The goods can be issued only to the person whose data are specified in the order form.

Warning! Check your order directly at the post office upon receipt of the parcel.

Delivery in the city of Kiev

Self-pickup

Receiving an order in Kyiv

Delivery time from 9:00 to 16:00:

street Boryspilska 9, building 57

Receiving an order at

1. Before arrival, 30-60 minutes, the Courier will contact the Recipient.

2. The consignee or his representative may receive the shipment to the delivery address during the day on weekdays and on a special schedule on weekends.

3. To receive the shipment it is enough to have a passport of a citizen of Ukraine or a foreign passport, as well as the number of the express consignment note (EN).

4. The consignee has the right to inspect the cargo in accordance with the Rules of inspection of shipments.

5. Do not forget to receive your copy of EN as a confirmation of service.

Receiving an order for a new post office

1. After delivery of the shipment to the branch, the Recipient will receive an SMS-message with a message about it.

2. It is necessary to prepare the original documents that give the right to receive the shipment, as well as the number of the express consignment note (EN).

3. If the Recipient pays for the shipment, it is necessary to deposit money for services in the Nova Poshta branch.

4. The consignee has the right to inspect the cargo in accordance with the Rules of inspection of shipments.

5. To confirm receipt, you must pick up your copy of the EN together with the delivered shipment.